Open a Foundation Source DAF account for your clients.
Is your client looking to create a DAF on behalf of their private foundation or organization?
If a client is looking to create an account on behalf of their entity, you can follow these instructions, along with additional instructions listed here.
When you are ready to invite a new client to the Foundation Source DAF giving program, here are the steps to add them:
Enter your client's first name, last name, and email in the fields provided.
If you are opening an account for a private foundation/organization, enter the main point of contact for the private foundation or organization. The email used must be distinct from your client's personal Foundation Source DAF account email.
If you are sending an invitation to a client with an existing Charityvest account, be sure to use the email address that is associated with their existing Charityvest account, otherwise you will create a second account in their name.
Click the checkbox Send welcome email to client with login details. If you do not select this checkbox, your client will be added to your Dashboard but will not yet be notified about the Foundation Source DAF program. You can opt to send their invitation at a later date.
[Optional] Enter their internal client ID for your reference.
Click the Continue button.
Review the new client account details. If accurate, click to Create account & send invite button. If you have selected to send them a welcome email, they will receive login instructions to claim their account.
Under your PCA admin Dashboard, you will see your new client listed as Pending until they claim their account.
Once your client claims their account, you can click on your client's name to view their profile, edit their investment portfolio, and more.
Notice that a client account is still Pending?
If a client account is Pending, they have not yet accepted your invitation to claim their donor-advised fund account. You will not be able to make adjustments to their account until they have completed their setup process. Learn how to resend their invitation here.
If your client is looking to create a DAF account for their private foundation or another organization they lead, you can use the instructions listed above to invite them to open a DAF.
Once your client claims their account:
Email support@charityvest.org and request to convert this DAF to an organizational account. Be sure to include the following details:
Email subject line: Private Foundation/Organization Account Conversion Request
Email body:
Client's private foundation or organization DAF account email.
Private foundation or organization legal name.
Invite your client to update the Fund Name field of their Foundation Source DAF account to the name of their private foundation or organization by visiting their profile settings on their client Dashboard.
The account conversion will be processed in 1-2 business days. In the meantime, your client can still use their Foundation Source DAF account on behalf of their private foundation or organization.
Need to know what this experience looks like for a client?
Remind your client to claim their Foundation Source DAF account.
Trying to decide if you should resend a client invitation?
Clients that receive your firm's giving program account invitation will also receive automated reminders after 7, 30, 60 and 90 days. We recommend sending a reminder email if your client requests it.
You may have initially chosen not to notify your client upon creating their account. Alternatively, you may need to send your client a reminder email to claim their account. Either way, you can use your PCA admin account to trigger an invitation email to your client with their login details.
Here are the steps to send or resend a client invitation:
Log in to your PCA admin account Dashboard.
Search or scroll to locate your client's name.
Click on their name to view their DAF account profile.
Next to the mail icon, click the blue hyperlink text, Send invite or Resend invite.
Click the Send invite button to confirm. The invite will be delivered to the email address associated with your client's account.
In a few simple steps, open a DAF account for your client.
As a PCA, you can invite your clients to access the Foundation Source DAF giving:
Invite a client to open a DAF: for individual or private foundation clients that wish to open a DAF account.
Resend an invitation to a client: once you have opened a client DAF account, you can also use your PCA admin account to resend an invitation email as often as needed.
Preparing to open a client donor-advised fund account?
Learn more about the client experience of account invitation from your Dashboard .
All you need is their full name, email, and private foundation or organization legal name (if applicable) to get started with the Foundation Source DAF program. The IRS does not require more detail for donors, as accounts are titled under the donor-advised fund sponsoring organization (in this case, ).
Curious to learn more about the Foundation Source DAF program? Contact support@charityvest.org for any program or product-related matters.
Curious to learn more about the Foundation Source DAF program? Contact support@charityvest.org for any program or product-related matters.
Curious to learn more about the Foundation Source DAF program? Contact support@charityvest.org for any program or product-related matters.